:root{
  --bg:#f8f4f5;--surface:#ffffff;--ink:#3a1f24;--muted:#7a5c64;--line:#ead6da;
  --brand:#b21f32;--brand2:#7a1422;--brand-soft:#fff1f3;--ok:#15803d;--warn:#b45309;--danger:#b91c1c;--info:#be123c;
  --r:18px;--shadow:0 12px 30px rgba(122,20,34,.10)
}
*{box-sizing:border-box}html,body{margin:0;background:var(--bg);color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif}button,input,select,textarea{font:inherit}button{cursor:pointer}.shell{min-height:100dvh;padding-bottom:90px}.topbar{position:sticky;top:0;z-index:20;background:linear-gradient(135deg,var(--brand),var(--brand2));color:#fff;padding:9px 14px;box-shadow:0 6px 20px rgba(122,20,34,.24)}.topline{max-width:760px;margin:auto;display:flex;align-items:center;justify-content:space-between;gap:12px}.brand{display:flex;align-items:center;gap:12px}.brand img{width:132px;height:76px;object-fit:contain;border-radius:14px;background:#fff;padding:3px 5px;box-shadow:0 6px 18px rgba(255,255,255,.16)}.brand h1{font-size:17px;line-height:1.08;margin:0}.brand small{display:block;color:#ffe0e5;margin-top:5px}.status-dot{font-size:12px;padding:7px 10px;border-radius:999px;background:rgba(255,255,255,.14);border:1px solid rgba(255,255,255,.18)}.container{max-width:760px;margin:auto;padding:14px}.hero{background:linear-gradient(135deg,var(--brand),var(--brand2));color:#fff;border-radius:22px;padding:18px;box-shadow:var(--shadow)}.hero .muted{color:#ffe5e9}.hero h2{margin:0 0 6px;font-size:22px}.hero-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px;margin-top:14px}.hero-kpi{background:rgba(255,255,255,.10);border:1px solid rgba(255,255,255,.14);padding:12px;border-radius:14px}.hero-kpi b{display:block;font-size:20px}.section{margin-top:14px}.section-title{display:flex;justify-content:space-between;align-items:center;gap:10px;margin:0 2px 9px}.section-title h3{margin:0;font-size:16px}.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:14px;box-shadow:var(--shadow)}.grid{display:grid;gap:10px}.grid2{grid-template-columns:repeat(2,1fr)}.quick{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}.quick button{min-height:96px;border:1px solid var(--line);border-radius:17px;background:#fff;padding:14px;text-align:left;box-shadow:var(--shadow);font-weight:800;color:var(--ink)}.quick button span{display:block;font-size:25px;margin-bottom:10px}.quick button small{display:block;color:var(--muted);font-weight:500;margin-top:3px}.btn{border:0;border-radius:13px;padding:12px 14px;font-weight:800;display:inline-flex;justify-content:center;align-items:center;gap:7px}.btn-primary{background:var(--brand);color:#fff}.btn-ok{background:#dcfce7;color:#166534}.btn-warn{background:#fff1cc;color:#9a3412}.btn-danger{background:#fee2e2;color:#991b1b}.btn-soft{background:var(--brand-soft);color:var(--brand2)}.btn-info{background:#ffe4ea;color:#9f1239}.btn-block{width:100%;min-height:50px}.row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.field{display:grid;gap:6px}.field label{font-size:12px;font-weight:800;color:#6b3340}.field input,.field select,.field textarea{width:100%;border:1px solid #dcb8c0;background:#fff;color:#3a1f24;border-radius:12px;padding:12px}.field textarea{min-height:84px;resize:vertical}.form-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}.pill{display:inline-flex;align-items:center;padding:5px 9px;border-radius:999px;font-size:11px;font-weight:900;background:#f8d7dd;color:#7a1422}.pill.ok{background:#dcfce7;color:#166534}.pill.warn{background:#fff1cc;color:#9a3412}.pill.info{background:#ffe4ea;color:#9f1239}.pill.danger{background:#fee2e2;color:#991b1b}.task{background:#fff;border:1px solid var(--line);border-radius:16px;padding:13px}.task-head{display:flex;justify-content:space-between;gap:8px;align-items:flex-start}.task h4{margin:0;font-size:15px}.task p{margin:5px 0 0;color:var(--muted);font-size:13px}.task-meta{display:grid;grid-template-columns:repeat(3,1fr);gap:7px;margin-top:10px}.mini{background:#fff6f7;border:1px solid #f0dadd;border-radius:11px;padding:8px}.mini span{display:block;color:var(--muted);font-size:10px;text-transform:uppercase}.mini b{font-size:13px}.task-actions{display:flex;gap:7px;margin-top:10px}.task-actions .btn{flex:1;padding:10px;font-size:12px}.empty{text-align:center;color:var(--muted);padding:26px 10px}.notice{border-radius:14px;padding:12px;background:#fff1f3;border:1px solid #f2bcc6;color:#9f1239;font-size:13px}.notice.warn{background:#fff8e7;border-color:#f7d875;color:#9a3412}.summary{display:grid;grid-template-columns:repeat(2,1fr);gap:8px}.summary .box{background:#fff8f9;border:1px solid var(--line);border-radius:13px;padding:10px}.summary .box small{display:block;color:var(--muted)}.summary .box b{display:block;font-size:20px;margin-top:3px}.thumb{width:70px;height:70px;object-fit:cover;border-radius:12px;border:1px solid var(--line)}.bottomnav{position:fixed;left:0;right:0;bottom:0;z-index:30;background:#fff;border-top:1px solid var(--line);padding:7px 6px calc(7px + env(safe-area-inset-bottom))}.bottomnav-inner{max-width:760px;margin:auto;display:grid;grid-template-columns:repeat(4,1fr);gap:4px}.navbtn{border:0;background:transparent;color:#91616d;padding:7px 3px;border-radius:12px;font-size:10px}.navbtn span{font-size:20px;display:block;margin-bottom:2px}.navbtn.active{background:#fff1f3;color:#7a1422;font-weight:900}.modal-bg{position:fixed;inset:0;z-index:50;background:rgba(122,20,34,.38);display:grid;align-items:end}.modal{background:#fff;border-radius:24px 24px 0 0;padding:17px;max-height:92dvh;overflow:auto;padding-bottom:calc(20px + env(safe-area-inset-bottom))}.modal-inner{max-width:760px;margin:auto}.modal-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px}.modal-head h3{margin:0}.close{border:0;background:#fff1f3;width:38px;height:38px;border-radius:12px;color:var(--brand2)}.toast{position:fixed;z-index:80;left:50%;bottom:92px;transform:translate(-50%,20px);opacity:0;background:var(--brand2);color:#fff;padding:11px 14px;border-radius:12px;pointer-events:none;transition:.2s;max-width:90vw;text-align:center}.toast.show{opacity:1;transform:translate(-50%,0)}.divider{height:1px;background:var(--line);margin:12px 0}.danger-text{color:#b91c1c}.success-text{color:#15803d}.muted{color:var(--muted)}.tiny{font-size:11px}.right{text-align:right}.hidden{display:none!important}
.grit-footer{max-width:760px;margin:22px auto 10px;padding:14px 16px 24px;text-align:center;color:#8a5d67;font-size:11px;letter-spacing:.01em}.grit-footer strong{color:#7a1422;font-weight:800}
@media(max-width:560px){.form-grid{grid-template-columns:1fr}.task-meta{grid-template-columns:repeat(3,1fr)}.container{padding:12px}.hero h2{font-size:20px}.brand{gap:10px}.brand img{width:108px;height:66px}}

.route-actions{display:grid;grid-template-columns:1fr 1fr;gap:7px;margin-top:9px}.route-actions .btn{text-decoration:none;padding:10px 8px;font-size:12px}.btn-waze{background:#e7f9ff;color:#075985;border:1px solid #b8ecf8}.btn-maps{background:#eef4ff;color:#1d4ed8;border:1px solid #cbdcff}@media(max-width:360px){.route-actions{grid-template-columns:1fr}}

.route-seq{display:inline-flex;align-items:center;justify-content:center;min-width:34px;height:28px;padding:0 8px;border-radius:999px;background:var(--brand);color:#fff;font-size:11px;font-weight:900}.route-order-actions{display:grid;grid-template-columns:1fr 1fr;gap:7px;margin-top:8px}.route-order-actions button{border:1px dashed #d5a8b2;background:#fff8f9;color:#7a1422;border-radius:10px;padding:7px;font-size:11px;font-weight:800}.route-order-actions button:active{transform:translateY(1px)}

.customer-mode{background:#fff1f3;border:1px solid #efb8c2;color:#7a1422;border-radius:14px;padding:12px;text-align:center}.nps-scale{display:grid;grid-template-columns:repeat(11,1fr);gap:4px;margin-top:8px}.nps-option input{position:absolute;opacity:0;pointer-events:none}.nps-option span{display:flex;align-items:center;justify-content:center;min-height:38px;border:1px solid var(--line);border-radius:9px;background:#fff;font-weight:900;font-size:12px}.nps-option input:checked+span{background:var(--brand);color:#fff;border-color:var(--brand)}.nps-hint{display:flex;justify-content:space-between;color:var(--muted);font-size:10px;margin-top:5px}.task-actions{flex-wrap:wrap}.task-actions .btn{min-width:105px}.occ-badge{background:#fee2e2;color:#991b1b;border-radius:999px;padding:3px 7px;font-size:10px;font-weight:900}@media(max-width:560px){.nps-scale{grid-template-columns:repeat(6,1fr)}.nps-option span{min-height:42px}.task-actions .btn{min-width:46%}}

.quality-line{color:#7a1422;margin-top:5px}.quality-card{margin-top:10px;padding:11px 12px;border-radius:14px;background:linear-gradient(135deg,#fff8f9,#fff1f3);border:1px solid #edc5cc}.quality-card b{display:block;color:#7a1422}.quality-card span{display:block;color:#7a5c64;font-size:11px;margin:4px 0}.quality-card .tiny{line-height:1.45}

.quality-panel{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;margin-top:10px}.quality-panel>div{background:#fff;border:1px solid var(--line);border-radius:13px;padding:10px;text-align:center}.quality-panel small{display:block;color:var(--muted);font-size:10px;text-transform:uppercase}.quality-panel b{display:block;font-size:20px;margin:3px 0}@media(max-width:560px){.quality-panel{grid-template-columns:repeat(2,1fr)}}

.survey-card{margin-top:12px;border:1px solid var(--line);border-radius:16px;padding:12px;background:#fff}.qr-box{display:flex;justify-content:center;align-items:center;margin:12px auto;background:#fff;border-radius:16px;padding:10px;max-width:260px;border:1px solid var(--line)}.survey-qr{width:228px;height:228px;max-width:100%;display:block}.survey-link{font-size:11px;line-height:1.4;word-break:break-all;padding:9px;border-radius:10px;background:#fff6f7;border:1px solid var(--line);margin:8px 0 10px}.public-survey{max-width:560px;margin:0 auto;padding:18px}.public-survey .logo{max-width:220px;display:block;margin:8px auto 18px}.public-survey h1{text-align:center;color:var(--brand2);font-size:23px}.public-survey .nps-scale{grid-template-columns:repeat(6,1fr)}.survey-success{text-align:center;padding:26px 14px}.survey-success .big{font-size:44px}.survey-disabled{opacity:.55;pointer-events:none}